Are you having problems completing the online patient registration process? Contact us via e-mail or by phone on +41 31 632 96 91 (Mon–Fri, 7.30 a.m. to 4.30 p.m.).

Welcome to the online registration/admission page (Step 1 of 8)

As a patient of Insel Gruppe you can conveniently complete the administrative admission formalities on line, in the comfort of your own home before arriving at the hospital. This enables you to avoid having to go through the inconvenient admission process when entering the hospital.

What all do you have to do in order to register on line

  • I already have an appointment with one of the clinics/departments or outpatient units
  • I have a policy with a Swiss health insurance provider (HIA) with a health insurance card

If you don’t choose to complete the patient admission formalities on line, please report to the patient admissions desk indicated in the notification sent to you by Insel Gruppe 20 minutes before your appointment and be sure to bring all your insurance documents with you.

Alternatively to the Online Check-in you can create or use your health record whereof you may run your Online Check-in.

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Enter the particulars from your insurance card: